HotelSync AI. The AI assistant for hotels.
In beta. Premium is free on every plan.
Ask your hotel anything.
HotelSync AI answers from your reports in plain language, on the web and in the mobile app. When something needs to change, it prepares the update for your confirmation.
14-day free trial. No credit card needed.
How did last weekend compare to the same weekend last year?
Last weekend beat last year on all three numbers.
Occupancy
86%
+9 pts
ADR
€142
+€11
RevPAR
€122
+21%
Booking.com brought 41% of room nights.
Raise Deluxe by 10% next weekend and set a 2-night minimum.
Review before saving
Deluxe Double, Friday to Sunday
- Price
- €120€132
- Minimum stay
- 1 night2 nights
Goes to your calendar and connected channels.
Saved. Added to the activity log.
- 41,000+ units in 25 markets
- Rated 10/10 on HotelTechReport, 144 reviews
- 60 reports
- 17 languages
- Web and mobile app
- Agent-ready system of record
Why it is different
Built into the system that runs your hotel.
A general chatbot only knows what you paste into it. HotelSync AI works from your live data.
| Feature | General AI chatbot | Reports and spreadsheets | HotelSync AI |
|---|---|---|---|
| Runs on the hotel's system of record | No | Copies of it | Yes |
| Knows your live numbers | Only what you paste | After you export them | Yes, all 60 reports |
| Answers in plain language | Yes | No | Yes |
| Changes prices and availability | No | No | Yes, after you confirm |
| Follows each user's permissions | No | Only inside the app | Yes |
| Logs every change | No | No | Yes |
Monday morning
Less searching. Faster answers.
One question can mean three reports, two date filters and a spreadsheet. Ask HotelSync AI instead, and catch a slow weekend on Tuesday, not Friday.
Today
- Open the revenue report.
- Set this year's dates.
- Set last year's dates.
- Export both.
- Open the channel report.
- Compare them in a spreadsheet.
With HotelSync AI
How did last weekend compare to last year?
Occupancy up 9 points. RevPAR up 21%.
Revenue
See where your revenue can grow. Then change it.
Ask, and HotelSync AI points you to where revenue is leaking. Tell it what to change, and it shows every value before and after. Nothing is saved until you confirm.
Find
Change
Coming soon: invoices and reservations.
What did Booking.com really earn us this month after commission?
€32,640.
It brought €38,400 and cost €5,760 in commission. Your Booking Engine brought €21,900 at a lower commission.
See what each channel keeps for you, so you know where to push direct.
Are we ahead of last year for next month?
Behind.
412 nights on the books against 468 at this point last year, and ADR is €6 lower.
Spot a slow month while you still have time to act.
Are we on budget this month?
Not yet.
€61,200 so far against a plan of €74,000, with 11 days to go.
Check the plan on any day of the month.
Which channel cancels the most?
Expedia at 18% this quarter.
Booking.com is at 11% and your Booking Engine at 4%.
Decide where stricter terms make sense.
Which reservations still owe us money?
9 reservations owe €4,870.
Three of them check out tomorrow.
Collect before the guest leaves.
Which countries bring the most revenue this year?
Germany, then Italy and Austria.
Together they bring 58% of room revenue.
Aim your next campaign at guests who already come.
Raise Deluxe by 10% next weekend.
Review before saving
Deluxe Double, Friday to Sunday
- Price
- €120€132
Goes to your calendar and connected channels.
Close 2 Standard rooms from Monday to Wednesday.
Review before saving
Standard Double, Monday to Wednesday
- Available rooms
- 86
Goes to your calendar and connected channels.
Set a 3-night minimum over New Year.
Review before saving
All room types, 30 December to 1 January
- Minimum stay
- 1 night3 nights
Goes to your calendar and connected channels.
Examples use sample data.
Ask
60 reports. Just ask.
From RevPAR to breakfast counts, ask the way you would ask a colleague, in any language HotelSync supports.
How did this month compare to last month?
What was our RevPAR last quarter?
How many cancellations and no-shows did we have this week?
Which dates next month are under 50% occupancy?
Which rate plan brought the most revenue this quarter?
How is our pace compared to last year?
How many arrivals and departures today?
Who is arriving tomorrow?
Which rooms are out of service this week?
Which rooms need cleaning right now?
How many same-day turnovers do we have tomorrow?
How many rooms did each housekeeper clean this week?
How many breakfasts do we need tomorrow?
How much did the spa earn last month?
Which airport transfers are booked for Friday?
How much VAT did we invoice last quarter?
How much city tax is due this month?
Which invoices are not fiscalized yet?
Which companies brought the most revenue this year?
Which guests have a birthday this month?
Which promo code brought the most revenue?
What is this owner's net income year to date?
What did we pay out to owners last month?
How much commission went to travel agents?
See all 60 reports
Guests and front office
- Daily Report
- Departure Report
- In-House Report
- No-Show Report
- Canceled Reservations Report
- City Tax Report
- Birthdays Report
- Banquet Status Report
- Spa Booking Report
- Guest Book Report
- Status and Operations Report
Revenue
- Revenue Report
- Room Revenue
- Revenue Forecast
- Channel Revenue
- Reservation Types
- Companies Monthly Revenue
- Country Revenue
- Extras Revenue
- Banquet Revenue
- Spa Revenue
- Pricing Plans Revenue
- Monthly Revenue
Invoices and finance
- Finance Report
- Fiscalized Report
- Non-Fiscalized Invoices
- Income Fiscalized
- VAT Report
- Debit Report
- Used Advances
- Payments Report
- Payment Report
- e-Invoice Report
Management
- Manager Report
Restaurant and services
- Parking Report
- Restaurant Services
- Order Report
Housekeeping
- Housekeeping Report
- Room Forecast
- Housekeepers Report
Price and availability
- Occupancy Report
- Available Rooms
- Pricing Plans Report
Pace and planning
- Pace Report
- Planned Income
Operations
- Lost and Found
- Damage Report
- Transfers
- Inventory
- Employees
- Board Report
- Expenses Report
- Out of Service Report
- Action Log
Property management
- PM Summary
- Statement Summary
- Payment Received
- Payment Sent
- Rental Activity
- YTD and MTD Report
A day with HotelSync AI
One assistant for the whole hotel.
The owner, the front desk, revenue, the kitchen and finance each ask for what they need.
Owner, on the phone
How did yesterday go?
Occupancy 81%, revenue €6,240, 2 cancellations.
Front desk
How many arrivals today, and which rooms are not ready?
14 arrivals. Rooms 204 and 311 are still being cleaned.
Revenue manager
Which weekends next month are under 50%?
The second and the fourth.
Kitchen
How many breakfasts tomorrow?
62 breakfasts and 18 dinners.
Finance
What came in today by payment method?
€8,410. Card €6,120, cash €1,480, bank transfer €810.
Owner, from home
Close 2 Standard rooms from Monday to Wednesday.
Ready for your confirmation.
Agent harness
The system of record. Agent ready.
An AI agent is only as useful as the system it can safely act in. HotelSync runs your reservations, rates, availability, invoices and payments, and the agent harness is built in.
- 60report tools
- 3kinds of change, each confirmed
- 1audit trail for every action
- 0shared AI accounts
An assistant added on top of another system can read exports. One built into the system of record can act.
Where it works
- HotelSync AI on the web
- HotelSync AI on mobile
- Your team, in 17 languages
Agent harness
60 report tools
Every report is a tool the agent can call, with its own filters and periods.
Actions with approval
Prices, availability and restrictions change only through a preview you confirm.
The user's own access
Every call runs with the asking user's permissions, never a shared account.
Guest data masking
Names, contacts and ID documents become tokens before any model sees them.
Audit trail
Every AI request is tagged, and every change lands in the action log.
Model-flexible
It runs on today's leading AI models, and the harness stays the same when the model changes.
System of record
- Reservations
- Rates and availability
- Restrictions
- Channels
- Invoices
- Payments
- Housekeeping
- Guests
Groups and property managers
One question across every property.
Get the totals for all your properties in one currency. Property managers pull owner statements and commissions the same way.
Compare all my properties this month.
| Property | Occupancy | ADR |
|---|---|---|
| Seaside Hotel | 78% | €96 |
| City Suites | 71% | €112 |
| Mountain Lodge | 84% | €143 |
Control
Built to protect your data.
HotelSync AI works inside the rules your hotel already has, from staff permissions to GDPR.
Built for GDPR.
The rules your guests' data needs are part of the product, and part of your contract.
- Processed in the EU.
- Never used to train AI models.
- Covered by our data processing agreement, with every sub-processor listed.
- Switch AI on or off per property and choose who may confirm changes.
- Logs you can export, with clear retention periods.
The user's permissions.
HotelSync AI sees and changes only what the signed-in user is allowed to.
A log of everything.
Every question and change is recorded, with who asked and when.
Guest data stays masked.
Guest names, contact details and ID documents are masked before a question reaches an AI model. You see them in HotelSync. The model works with placeholders.
Pricing
Enjoy Premium for free during the beta.
Every HotelSync property gets full access while we test. Join before the beta ends and Premium stays free for 3 months after launch.
Free
€0
Included with every HotelSync plan.
- 10 questions a day
- 1 confirmed change a day
- All 60 reports your account can open
- Web and mobile app
- Preview, permissions and full activity log
Premium
Free during beta
Then from €20 a month.
€2 per unit a month, minimum €20.
- Unlimited questions*
- Unlimited confirmed changes*
- Questions across all your properties
- First access to invoice and reservation edits
- Everything in Free
*Unlimited covers normal daily use by your own team at that property. Scripts, bots, reselling access and sharing it with other properties are not included. If use goes far beyond normal, we contact you first and agree on a solution before anything changes.
€20 a month is about the commission on one €130 night at 15%.
FAQ
What can HotelSync AI do today?
It answers questions from all 60 reports in HotelSync and updates prices, availability and restrictions after you confirm. Editing invoices and reservations is coming soon.
Which reports can it read?
All 60, including Manager, Occupancy, Pace, Channel Revenue, Finance and Housekeeping. Each user reaches only the reports their account allows.
What is the agent harness?
The layer that lets AI work safely inside HotelSync: every report as a tool, actions that need your confirmation, each user's own permissions, guest data masking and a full audit trail. HotelSync AI runs on it today, and invoice and reservation actions come next.
Do I need to learn anything?
No. Ask the way you would ask a colleague, in any of the 17 languages HotelSync supports.
Can it change anything without my confirmation?
No. It shows each change with its values before and after, and saves only when you confirm. Every change goes to the activity log.
Who can use it?
Everyone with a HotelSync account, in the web app and the mobile app. It can see and change only what that user's permissions allow.
Can it answer across several properties?
Yes, on Premium. Ask about all your properties at once and get the totals in one currency.
Is guest data sent to AI providers?
Guest names, contact details and ID documents are masked before a question reaches an AI model. You see them in HotelSync, and the model works with placeholders.
Is my data used to train AI models?
No. Your data is never used for training.
Is it GDPR compliant?
HotelSync AI is built for GDPR: processing in the EU, masked guest data, a data processing agreement with every sub-processor listed, and controls to switch it off per property.
Which AI models does it use?
HotelSync AI runs on today's leading AI models.
Can it make mistakes?
Yes, like any AI. Check important numbers against the report. Every change waits for your confirmation, and the activity log shows what changed and when.
How much does it cost?
During the beta, Premium is free on every plan. After launch you choose between Free, with 10 questions and 1 confirmed change a day, and Premium, from €20 a month. Join during the beta and Premium stays free for 3 months after launch.
What does fair use mean?
Unlimited covers normal daily use by your own team at that property. Scripts, bots, reselling access and sharing it with other properties are not included. If use goes far beyond normal, we contact you first and agree on a solution before anything changes.
What happens when I reach the Free limit?
HotelSync AI pauses until the next day, or you can move to Premium at any time. Reports and manual edits in HotelSync work as usual.
How do I get access?
Existing customers find it in the web and mobile app. New to HotelSync? Book a demo or start the 14-day free trial.
Your hotel has the answers. Ask.
See HotelSync AI answer real questions in a live demo, and claim 3 months of Premium while the beta is open.
Rated 10/10 on HotelTechReport, 144 reviews.
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