July 25, 2025
How was that 10-hour flight to your destination? Long? Tiring? How did that long and inconvenient check-in process feel once you’d arrived at the accommodation? Not so nice, we bet, and it surely has to do with whether or not they had a property management system. Did you know that 61% of consumers are […]
July 4, 2025
Did you know that 80% of guests are more likely to return to a hotel that remembers their preferences? That’s not just a stat. It’s a signal. In hospitality, the difference between a one-time visitor and a loyal guest often comes down to one thing: personalized service in hospitality. Modern travelers crave more than just […]
June 19, 2025
According to research, in 2021, direct bookings accounted for 63% of online gross bookings, meaning most reservations happened on the hotel’s website, not OTAs. After 2023, direct hotel bookings have surpassed bookings via OTAs. Getting more direct bookings means more profit for your hotel. Instead of paying big commissions to online travel agencies (OTAs), you […]
June 18, 2025
Did you know that cybercrime is predicted to reach $13.82 trillion annually by 2028? The cost of cybercrime is escalating with each passing year, and its impact is felt in most industries, including the hospitality industry. Hotels collect and store vast amounts of sensitive guest information, from names and contact details to payment card data. […]
June 3, 2025
At HotelSync, our mission goes beyond software, we empower hospitality professionals to streamline operations, improve their guest experience, and optimize performance. One inspiring success story comes from Matilde Beach Resort, an apartment resort in Vodice, Croatia. This resort has become a shining example of how the right hotel management software can simplify workflows, boost occupancy, and […]
May 30, 2025
At HotelSync, we don’t just offer software, we help hotels grow and succeed. We love hearing from our clients and learning how they use our tools to run their hotels better, work faster, and take care of guests more easily. One great success story comes from Hotel Aquastar Danube, a beautiful hotel in Kladovo that is […]
May 28, 2025
At HotelSync, we do more than deliver software, we deliver customer success. We love checking in with our clients to see how they’re using our property management system to boost efficiency, automate hotel operations, and elevate the overall guest experience, from any location. One success story we’re excited to share comes from Rajska Aparthotel, a beautiful resort […]
May 24, 2025
At HotelSync, we do more than deliver software, we deliver customer success. We love checking in with our clients to hear how they’re using our property management platform to streamline daily operations, improve guest satisfaction, and scale their businesses efficiently. One of the case studies we like to highlight is the Porto Palace hotel. Not only […]
May 22, 2025
At HotelSync, we believe in more than just software, we believe in helping our clients grow. That’s why we regularly check in with our partners in the hospitality industry. When we visited Edificio Palomar Apartments in Valencia, we found a team that was not only thriving but also using HotelSync’s tools to streamline operations, automate tasks, and leave […]
May 15, 2025
In 2025, artificial intelligence is revolutionizing how travelers plan and book their stays. AI-powered platforms like ChatGPT and Google’s Search Generative Experience (SGE) are reshaping the digital landscape, providing users with instant, conversational answers instead of traditional lists of links. This shift is significant for the hospitality industry, where online visibility is crucial for attracting […]
April 29, 2025
In the competitive hospitality landscape of 2025, upselling is no longer just a bonus, it’s a strategy. With rising guest expectations and smarter technology, hotels have more opportunities than ever to increase revenue through personalized, well-timed offers. Did you know that hotels that implement upselling strategies typically see an average reservation value increase of 30% or more? From […]
April 22, 2025
Gen Z isn’t just scrolling, they’re booking. This generation, born between 1997 and 2012, is redefining travel with a focus on authenticity, sustainability, and digital engagement. In fact, 88% of Gen Z consumers follow at least one travel influencer on TikTok, highlighting their reliance on social media for travel inspiration. To capture the attention of these […]
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